Frequently Asked Questions
Everything you need to know about our functional and stylish diabetic-friendly apparel.
How do your socks differ from regular compression socks?
Our diabetic socks are specifically designed with non-binding tops and seamless toes to prevent circulation restriction and minimize skin irritation, whereas standard compression socks may be too tight for sensitive feet.
Are your clothing materials safe for sensitive skin?
Yes, we prioritize moisture-wicking, hypoallergenic fabrics like bamboo and organic cotton to reduce the risk of fungal infections and skin breakdown common in diabetic patients.
What is your return policy for footwear?
We offer a 30-day satisfaction guarantee. Shoes must be in unworn, original condition with all packaging. We recommend trying them on indoors on a carpeted surface first.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times vary by location and are calculated at checkout.
How do I ensure I am ordering the correct size?
Each product page features a detailed sizing chart. Since diabetic foot swelling can occur, we recommend measuring your feet in the afternoon for the most accurate fit.
Can I use my FSA or HSA account for purchases?
Many of our products are eligible for FSA/HSA reimbursement. We provide detailed digital invoices after purchase that you can submit to your provider for processing.